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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ronald cooper

August 5, 2026

5  out of  5
rating by ronald cooper
"The best insurance and family atmosphere there is. The group is nothing short of awesome"
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Ryan May

August 4, 2026

5  out of  5
rating by Ryan May
"Kim is the only reason I’ve stayed with this office so long. So caring and genuine.

Don’t call anyone else for anything insurance related! Ask for Kim!"
We responded:
"Thanks Ryan! Kim is the best! We appreciate your business. - Luke"
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Brooklin Schafer

August 4, 2026

5  out of  5
rating by Brooklin Schafer
"Molly was so helpful and kind. She was precise and friendly which was awesome! I will ask for her next time I call!!"
We responded:
"Thanks for the review, Brooklin! Molly is great. We appreciate your business! - Luke"
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Michelle James

August 3, 2026

5  out of  5
rating by Michelle James
"Luke was there to take care of what I needed. Stayed late to handle it! Welcome to Carthage Luke! I appreciate your kindness and patience with me! You're an asset to State Farm!!!"
We responded:
"It was good to meet you yesterday, Michelle! We appreciate your business! - Luke"
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Katelyn Miller

August 3, 2026

5  out of  5
rating by Katelyn Miller
"I worked with Luke and Molly and they were both very helpful, attentive, and made the process very smooth! I highly recommend working with them. I also got super cheap coverage, definitely lower than anyone else I looked at."
We responded:
"Thanks for leaving us a review, Katelyn! We appreciate your business. - Luke"
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Kiana Pearce

August 3, 2026

5  out of  5
rating by Kiana Pearce
"Very nice people there helpped me a lot"
We responded:
"Thanks, Kiana! We appreciate your business! - Luke"
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Meghan Thompson

July 31, 2026

5  out of  5
rating by Meghan Thompson
"These people are amazing. I got a wonderful rate. They’re very nice and always very helpful. I’m very blessed to have such a great insurance company."
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Caderson Helgen

July 30, 2026

5  out of  5
rating by Caderson Helgen
"Top notch customer service. Agent (Molly) was fantastic and knowledgeable. She also helped me with a 3 way call to cancel Progressive when they were giving me hard time to cancel my policy. She helped me get the exact coverage I needed. Will definitely stay here . Thank you Molly!!"
We responded:
"Thanks for the review, Caderson! Molly is top notch. We appreciate your business!"
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Melanie Perkins

July 29, 2026

5  out of  5
rating by Melanie Perkins
"Great experience so far. Communication has been quick and responsive, and the transition as Luke took over the office has been smooth. I appreciate the prompt service and look forward to working with him in the future. Highly recommend!"
We responded:
"Thank you for the review, Melanie! We appreciate your business! - Luke"
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Becky Zerbonia

July 24, 2026

5  out of  5
rating by Becky Zerbonia
"It was great working with Kim for taking care of our auto insurance."
We responded:
"Thanks for the review, Becky! We appreciate your business! - Luke"
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Danielle Crouch

July 24, 2026

5  out of  5
rating by Danielle Crouch
"Kim is beyond helpful. Anytime I need something, she has it to me seconds! I sure do love my State Farm team."
We responded:
"Thanks, Danielle! Kim is great. We appreciate your business! - Luke"
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Ashlea Nicole

July 23, 2026

5  out of  5
rating by Ashlea Nicole
"Kim is the absolute best EVER! She's so personable, genuinely cares about you and she makes every transaction flawless and stress free. Never had any issues with Statefarm, I have a house, SXS, camper and vehicle with them and the price is unbeatable! Shout out to Kim!!! Better never leave! 😉"
We responded:
"Thanks for leaving us a review, Ashlea! I agree. Kim is the best! We appreciate your business. - Luke"
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Melinda Stout

July 23, 2026

5  out of  5
rating by Melinda Stout
"We have used State Farm for years. Kim has provided us with excellent service, always taking care of our needs in a quick and efficient manner."
We responded:
"Thanks for the review, Melinda! We appreciate your business! - Luke"
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Jeff Heger

July 23, 2026

5  out of  5
rating by Jeff Heger
"State Farm has been my insurance my entire adult life. Kim Sandbothe has taken care of all of our insurance needs. She is knowledgeable and answers any questions that I have. Very pleased with Kim and the Carthage office."
We responded:
"Thanks, Jeff! Kim is great. We appreciate you. - Luke"
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Susan Martin-Heger

July 23, 2026

5  out of  5
rating by Susan Martin-Heger
"We have used Kim S. at the State Farm office in Carthage for years! She is very knowledgeable, kind, and explains things in detail. Because of Kim's expertise we have continued to use State Farm for all of our home, vehicles, life, and funeral insurance needs."
We responded:
"Thank you, Susan! Kim is amazing. We appreciate your business! - Luke"
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Sarah Franklin

July 23, 2026

5  out of  5
rating by Sarah Franklin
"Any questions or problems Kim is my girl!! She goes above and beyond."
We responded:
"Thanks for leaving us a review, Sarah! Kim is the best. We appreciate your business! - Luke"
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Allyson Hanson

July 23, 2026

5  out of  5
rating by Allyson Hanson
"You’ll be in great hands with Luke. He takes a lot of pride in serving the customers well!"
We responded:
"Thanks Allyson! I appreciate it! - Luke"
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Megan Hanson

July 23, 2026

5  out of  5
rating by Megan Hanson
"Quick policy transfer! Reliable, affordable, and impeccable customer service. If you’re looking for a reliable long term agent in the Southwest Missouri or NWA area, Luke Hanson - State Farm, is the right choice!"
We responded:
"Thanks, Megan! I appreciate your support! - Luke"
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Hope Looper

July 23, 2026

5  out of  5
rating by Hope Looper
"Luke Hanson was incredibly helpful! You can tell he truly cares about his customers and their needs!"
We responded:
"Thanks for leaving a review, Hope! I appreciate you! - Luke"
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Madison Wiggins

July 23, 2026

5  out of  5
rating by Madison Wiggins
"The best thing about this agency is the person behind it. He's honest, dependable, and genuinely invested in making sure his customers are taken care of. You never feel rushed or like you're just another policy. It's reassuring to know you have someone you can trust when you need them."
We responded:
"Thanks for taking the time to leave a review, Madison! I appreciate you! - Luke"
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Lisa Hanson

July 23, 2026

5  out of  5
rating by Lisa Hanson
"Just signed up with Luke. Very personable. It was a great experience. Would recommend him highly."
We responded:
"Thanks, Lisa! We appreciate your business! - Luke"
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James Moore

July 22, 2026

5  out of  5
rating by James Moore
"Great service, quick response. Personnel very easy to deal with. Highly recommend."
We responded:
"It was great getting to know you yesterday, James. We appreciate your business! - Luke"
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Angela Mooney

July 20, 2026

5  out of  5
rating by Angela Mooney
"Friendly and affordable insurance."
We responded:
"Thanks for leaving us a review, Angela! We really appreciate your business! - Luke"
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Kelly Mccoy

July 17, 2026

5  out of  5
rating by Kelly Mccoy
"Love the friendly customer service with Kim Sandbothe. She is the best!"
We responded:
"Thanks, Kelly! Kim is the best. We really appreciate your business! - Luke"
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mary bader

July 17, 2026

5  out of  5
rating by mary bader
"State Farm is a great place to be insured! They are always fast and helpful on the phone. The app is great and I feel safe knowing they have my back!!"
We responded:
"Thanks, Mary! It was good speaking with you last week. We really appreciate your business! - Luke"